In our quest to increase tourism to the Holy Land and to Israel, we had discovered one problem was the opinion of the abrupt security measures at Ben Gurion Airport. Many Christian clergy have complained that they felt a negative sense when they would undergo the questioning at the airport. No one questions the necessary security measures but it is the way the questions were asked.
The airport authority, through the ministry of tourism, understood this problem existed and was very happy to accept our offer to help. PTWF developed our manual of etiquette specifically designed to help to educate personnel. This information book is now required reading and it has been reported to us the there is now a marked decrease in complaints.
PTWF wishes complement the Israeli airport authority on recognizing this problem and quickly acting to eliminate it. Responding to such concerns is a very important element to help to increase tourism to the region. Tourism helps all people.